Claims Reporting
At Alder & Cox, we believe that customers purchase insurance with the expectation that when they experience a loss, they will
receive prompt, courteous, and professional service. We strive to meet or exceed those expectations. Your customer service representative will take your information and report it to the insurance company. The company will then assign an adjuster to handle your claim, and the adjuster will contact you and begin the settlement process. We will contact you shortly after your initial call to verify that you have been contacted by an adjuster and they are taking care of you.
What if I need to report a claim after business hours?
All of our carriers offer some kind of 24 hour direct claim reporting services. Most will offer you the option of reporting a claim electronically from their web site, or via phone if you prefer. Prior to calling, please have your policy number, if possible, and details of the loss. The insurance carrier will forward a copy of your claim report to our office. Once we have received notification that you have filed a claim, we will follow up with you. You will receive the same care and service from us regardless of how your claim is initially reported.
Accident Fund
|
or call |
American Modern
|
or call |
Auto-Owners Insurance
|
or call |
Builders Mutual
|
or call |
Consumers
|
Online Claims Reporting (signup required) or call |
Donegal Insurance Group
|
or call |
Foremost
|
or call |
Hanover
|
or call |
Main Street America Group
|
or call |
Metlife Auto & Home
|
1-800-854-6011 for 24 hour emergency claims reporting |
Penn Milers
|
or call |
Penn National Insurance
|
or call |
Progressive
|
Online Claims Reporting and Tracking requires registration for a login and password |
Safeco
|
800-332-3226 for 24 hour claims reporting. |
State Auto Insurance Companies
|
or call |
The Hartford
|
or call |
Uitca National Insurance Group
|
or call |
Union Standard
|
or call |
